HAMDAH MOHAMMED SALEM AL SWAIDER

Business Administration

Abu Dhabi - Al Ain, UAE

Profile summary

Business Administration professional with foundational training in human resources, retail operations, and administrative support through multiple apprenticeships. Skilled in data entry, cash register operations, scheduling, and workplace communication, backed by certifications in customer service, data management, and business strategy. Committed to applying academic training and practical experience to support organizational goals.

Career highlights

Human Resources Training: Completed training in the Human Resources department at Al Ain Zoo, gaining hands-on exposure to human resources functions and record organization.

Retail Operations: Developed proficiency in operating the cash register and tracked product price changes during retail training at Yes, To Work.

Workplace Communication: Practiced clear verbal and written communication during structured on-site training at H&M focused on workplace communication.

Professional Certifications: Earned multiple diplomas and course completions including a Customer Service Diploma and an Advanced Business Model Strategy Course.

Key skills

ProfessionalCashier Reception Human Resources Support Documentation Quality Assurance Data Management Customer Service Software Proficiency Microsoft Office Google Docs and Sheets Scheduling and Correspondence Time Management Teamwork Community Engagement Retail Operations Program Support Workplace Communication Human Resources Training Educational Activities Administrative Support

Professional experience

Human Resources Department TrainingJan 2026 - Jun 2026
Al Ain Zoo
  • Trained in the Human Resources department, gaining hands-on exposure to HR functions.
  • Learned how to plan and manage meetings effectively.
  • Gained skills in data entry and organizing records accurately.
Explore the Fundamentals of Retail OperationsDec 2024 - Jan 2025
Yes, To Work
  • Developed proficiency in operating the cash register, ensuring accurate transactions.
  • Tracked product price changes and determined discounts and price adjustments.
  • Gained experience in inventory management and retail organization to support smooth operations.
Facilitate Effective Workplace Communication (H&M)Dec 2025 - Jan 2026
Yes, To Work
  • Completed a structured on-site training at H&M focused on effective workplace communication.
  • Practiced clear verbal and written communication with colleagues, supervisors, and customers in a real retail environment.
  • Learned techniques for active listening, giving/receiving feedback, and resolving workplace misunderstandings professionally.
  • Strengthened teamwork and coordination skills while collaborating with staff across departments.
Discover ADNOCApr 2025 - Apr 2025
Community Contributions Authority

Contributed to community engagement initiatives, supporting program operations and educational activities.

  • Supported event organization for scheduled functions.
  • Guided attendees during planned activities.
GCC Training and Education ExhibitionApr 2025 - Apr 2025
Community Contributions Authority
  • Organized event materials to support visitors and participating institutions.
  • Assisted visitors with navigating the exhibition space.

Education

Business AdministrationDec 2026
Abu Dhabi Vocational Education and Training Institute (ADVETI)

In Progress (Expected Graduation: December 2026)

High School DiplomaJan 2021
Umm Kulthum School

Certifications

Customer Service Diploma CourseOpenStax CNX Academy2023-01-01T00:00:00.000Z
Excel's Data Tools and Management CourseZenva Academy2023-01-01T00:00:00.000Z
Advanced Business Model Strategy CourseForsa Academy2021-01-01T00:00:00.000Z
Facilitate Effective Workplace CommunicationYoung Emiratis Start to Work (ACTVET)2025-01-01T00:00:00.000Z

Languages

Arabic · Native

English · Intermediate